Privacy Policy

Overview

DKH Projects Ltd is a company that provides project management services to the life sciences industry. We are committed to protecting the privacy and security of the personal data that we collect and process from our clients, partners, employees and other stakeholders. This privacy policy explains how we collect, use, share and safeguard your personal data, as well as your rights and choices regarding your data.

Type of Information

We collect personal data that is necessary for the performance of our contracts, the provision of our services, the compliance with our legal obligations and the pursuit of our legitimate interests. The types of personal data that we collect may include:

• Contact information, such as name, email address, phone number and postal address.
• Professional information, such as job title, role, organization and qualifications.
• Financial information, such as bank account details, invoices and payment records.
• Project information, such as project scope, objectives, deliverables, timelines and budgets.
• Feedback information, such as surveys, testimonials and complaints.
• Technical information, such as IP address, browser type, device type and operating system.
• Usage information, such as website visits, clicks, downloads and preferences.

Information Use

We use your personal data for the following purposes:

• To provide you with our project management services and fulfil our contractual obligations.
• To communicate with you about our services, projects, events and updates.
• To invoice you for our services and process your payments.
• To improve our services and website functionality and performance.
• To comply with our legal obligations and professional standards.
• To protect our rights and interests and those of our clients, partners and employees.
• We share your personal data with third parties only when it is necessary for the purposes described above. The third parties that we may share your personal data with include:
• Our subcontractors, consultants and suppliers who assist us in providing our services.
• Our professional advisors, such as accountants, lawyers and auditors.
• Our regulators, authorities and industry bodies who oversee our activities.
• Our service providers, such as web hosting, cloud storage, email marketing and analytics providers.

Information Storage

We electronically store your personal data securely on cloud-based servers and in countries that offer an adequate level of data protection. We retain your personal data for as long as it is necessary for the purposes described above or as required by law. We delete or anonymize your personal data when it is no longer needed or relevant.

Data Protection Rights

You have the right to access, correct, update, delete or restrict the processing of your personal data that we hold. You also have the right to object to the processing of your personal data or to request its transfer to another party. You can exercise these rights by contacting us at info@dkhprojects.co.uk. 

Complaints

If you have any concerns about our use of your personal information, you can make a complaint to us at info@dkhprojectsltd.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office if you are unhappy with how we have used your data.

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number:  +44 (0) 303 123 1113

ICO website:  https://www.ico.org.uk

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or in the applicable laws. We will notify you of any material changes by posting the updated policy on our website or by sending you an email. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Details

DKH Projects Ltd

19 Weld Road

Birkdale

Southport

PR8 2AZ

ICO Registration: ZB536639

Telephone: +44 (0) 7551 282235